FAQ’s

As an existing Snugs customer, we have your ear impressions on file. By entering your order number in the options above, we can match it against your ear impression. We’ll then use these to create your replacements.

The replacement is only for SnugsAqua (Protect) plugs in your chosen colour, with lanyard (if ordering replacement pair). It does not include a carry casebalm, or new filters – each of these can be ordered separately.