How do replacements get made? add
As an existing Snugs customer, we have your ear impressions on file. By entering your order number in the options above, we can match it against your ear impression. We’ll then use these to create your replacements.
What's included with the replacement? add
Can I replace the earphones that came with my SnugsKidz? add
Yes. You can order new compatible earphones here.
You can find your order number on the confirmation email we sent you when you purchased your Snugs. We'll use this to find your ear impressions so that we can model your replacements for the same perfect fit.
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