Upgrade your Sony earphones with custom fit
Take your listening experience to the next level with SnugsPro. Designed to fit with your Sony earphones so all functions are maintained, they provide maximum noise isolation with a canal seal. SnugsPro tips opens up a new world of sound, perfect for Audiophiles and those wanting to reduce outside noise so it is just you and your music. At Snugs we support a number of Sony models including True Wireless models Sony WF-1000MX3 & Sony WF-1000MX4. If you have a different brand of earphone, make sure you check out our supported earphones range here.
Stay in, no matter what
Comfort is king
Professional custom fit
SnugsPro tips are custom-fitted using your physical ear impressions of each ear. To get this done, you need to visit an audiologist. It’s a quick, painless procedure where they inject a foam solution into your ear to make an exact mold. This ensures your Snugs fit perfectly. And you only need to do it once.
Please note: The audiologist will charge you separately for the impressions – this is not included in the price of your Snugs.
Order your Snugs
Make an appointment
Send us your ear impressions
Frequently asked questions
Can I come to Snugs HQ to have my ear impressions taken?add
Yes, we are able to take your ear impressions at Snugs head office. Please contact us for availability and to make an appointment. We are based on Exmoor:
Windwhistle Farm, Treborough, Watchet, Exmoor. TA23 0QW
Email - firstname.lastname@example.org
Tel - 01984 604002
Can I get my Snugs made to fit a different earphone?add
Yes, but you will have to order a new pair and select that you’re an existing customer. By doing it this way, you can select any earphone you want and we’ll use your existing ear impression to create your replacements.
Can I return my Snugs if they do not fit?add
Snugs tips are custom-fitted to match the unique shape and size of your ears and as such our returns policy may differ from that commonly offered with non-custom fit products. We offer a 30-day remake policy, where we will adjust the size and remake your Snugs tips, so they fit better. In most cases, this works out great for our customers. However, if you’re still not satisfied, then we’ll be happy to offer you a refund or gift card.
Can I order Snugs for someone else?add
Yes, you can order SnugsPro for someone else but please note that you will need to order in their name. Alternatively, you can order them a gift card here
How do I clean my Snugs?add
If you use your Snugs in the gym or onstage a lot, there will likely be a build-up of natural oils. If this is the case, you can then wash them in hand-hot soapy water (washing up liquid works best), and allow them to dry naturally. You can also wipe over the drivers with an alcoholic wipe to remove the natural oils. Do not use anything abrasive when cleaning your Snugs as this may damage the silicone.
I have ordered replacement Snugs. Will they be the same as my original pair?add
We keep your correct-fit ear files and will use these to make your replacement Snugs with the same fit.
Please note all orders prior to 2019, we may no longer have your design ear files. But don't worry, you can still order Snugs at replacement cost and we will use your original ear impression files to make you a new set.
We are not able to guarantee that your Snugs will be engraved with your name for your replacement set.
I have True Wireless earphones. Will my Snugs fit into the charging case?add
For True Wireless earphones, you will need to remove your Snugs to charge your earphones. We supply a case to keep your Snugs safe whilst doing so.
I would like to make a change to my order. Is this possible?add
We are able to change your order details, including colour choice and product, providing your Snugs are not in manufacturing (you will receive an order notification when your Snugs are being made).
If you would like to amend you order once your Snugs are in manufacturing, this will incur a charge of £30
I live in the USA/Canada. Can I order Snugs?add
Yes, we are able to make Snugs for customers based in the USA and Canada. The process is the same as the UK:
- Order the product you would like online
- Visit your local Audiologist to have your ear impressions taken
- Send them to our USA address where they will be processed and scanned to create your 3D ear files
- We will make your custom moulds and ship them to you in the USA or Canada
Once you have ordered and sent your ear impressions, we will store your 3D files which can be used to make multiple pairs of custom fit products. So you only need to get custom fit at the Audiologist once.
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