How to fit your SnugsAqua swim plugs

Step 1: Identify your left and right snug

If you have same-coloured Snugs, you can identify the ears by the colour of the ‘S’ engrave.

The left ear will have a BLUE engrave; the right ear will have a RED engrave

Step 2: Apply comfort balm

Your order is supplied with a small tube of comfort balm. For the initial fitting, apply a small amount of balm along the ear canal of your Snug to help you fit smoothly (dry ears and new silicone can make it trickier for the first fitting).

Once you have used your Snugs a few times, you should no longer require the balm for fitting.

Step 3: Place in your ear

Put the ear canal part of the Snug into your ear first, ensuring it is inserted fully. Secure in place by tucking the top of the Snug into your helix. You can pull the top part of your ear up to create space to tuck the helix area in. As they are custom fit to the exact shape of your ears, they should naturally slot into the correct, comfortable position.

Please note for removal of your Snugs:

Always take the Snug out of your ear by removing from the helix first. To help break the seal, wiggle your jaw with a big, exaggerated movement, this will then allow you to remove the Snug easier from your ear.

Step 4: Check the fit

Test your SnugsAqua out doing your preferred water sport, or in the shower. If you have any concerns with the fit or experience any leaking, please contact the team within 30 days of receipt of your Snugs, and they will guide you through the remake process.

FAQs

Additional information

I have run out of fitting balm. What can I use on my Snugs?

uThe fitting balm is a water-based lubricant. You can order spare balm here.

You must avoid using any products with petroleum in them (such as Vaseline) on your Snugs, as this can degrade the silicone.

How do I clean my Snugs?

To keep your Snugs in the best condition and free from oil build up, we recommend cleaning them regularly.

Simply soak them in warm, soapy water for a few hours or overnight. Rinse thoroughly with clean water and allow them to air dry completely before using again.

Avoid using harsh chemicals or alcohol-based cleaners - only ever use soap and never submerge any electronic parts (like your earphones). You do not need to remove your filters as these are waterproof.

Can I remove the lanyard from my SnugsAqua?

The lanyard supplied with SnugsAqua is a sealed lanyard so is not removable

How does the awareness filter work in SnugsAqua?

The awareness filter in SnugsAqua offers a 5 decibel (dB) reduction in sound. This means you can still hear and maintain spatial awareness with your Snugs in, making them suitable for surfers who need to hear the waves, as well as other water sport users. Swimmers can now hear their friends and swimming instructors. All the time maintaining a waterproof seal to ensure cold, chlorinated or unhygienic water does not get in.

The filter is waterproof whilst also ensuring a constant air flowing through the ear; this ventilation minimises the occlusion effect and avoids irritation within the ear canal.

Keep your ears dry, clean and ventilated while hearing everything around you.

Supplied with DEC’s DR 5dB attenuated filters. The best attenuated filters in the world CE certified to EN352.