How it works

Step 1: Place your order and we'll send a special custom fitting email with instructions.

Step 2: Arrange an appointment with a local audiologist. You can also find a list of suggested audiologists below. Please note: you must pay for these separately, they are not included in the cost of Snugs. Average cost is usually $50-$100. This is a one-off cost.

Step 3: At your appointment, the audiologist will inject a foam solution into each ear to create a precise physical impression of your inner ears. Download our guide on how to ask for your impressions to be done.

Step 4: Carefully package your ear impressions and post them to Snugs (United Kingdom) using the address label provided in the email or download the label here.

What happens then? When we receive your ear impressions, we'll scan them to create a 3D file of each ear. These are then modelled to your chosen specifications and sent off to be 3D printed, lacquered and engraved. Once they pass our quality control, we'll package and send them to you via a courier.