Custom fit at home

SnugsGo tips are custom-fitted using A.I. by taking photos of each ear on our app. Once purchased, we’ll send you a fitting card and instructions.

Get your custom fit pack

After placing your order, we’ll post a pack with a fitting card and instructions

Take a photo of each ear

Using the app we’ll guide you through the photo process to complete your fitting

And you’re done

We’ll create your bespoke SnugsGo tips and ship them to you in 2-3 weeks.

The ultimate earphone accessory

Upgrade your earphones with a pair of SnugsGo custom-fit tips. All-day comfort, superb fit and excellent sound. We engineered SnugsGo tips for music lovers with an active lifestyle. They’re ideal for running, cycling, gym and commuting.

Safer listening

Over time, earphones will damage your hearing. With SnugsGo tips you make listening safer

For your ears only

SnugsGo tips are made to order, so they fit your ears perfectly and won’t fall out

All-day comfort

SnugsGo tips are designed to be comfortable, so you can wear them all day long for sport, travel, work or fun.

Frequently asked questions

SnugsPro and SnugsGo have different methods of fitting to get your custom fit tips. SnugsPro requires you to visit an Audiologist to get your physical ear impressions. SnugsGo requires you to take your ear pictures, and our AI measures your ears from these.

Visit our custom fitting page here for more information.

Both SnugsPro and SnugsGo will result in a custom fit tip that fits your outer-ear perfectly and allow you to wear your earphones in comfort all day and without fear of them falling out. However, SnugsPro tips go deeper into your ear canal and give you a perfect inner-ear seal, therefore providing maximum noise isolation and the ultimate listening experience.

If you are purchasing SnugsPro for your IEM’s, you will need a professional fit

Yes, you can order SnugsPro for someone else but please note that you will need to order in their name. Alternatively, you can order them a gift card here

If you use your Snugs in the gym or onstage a lot, there will likely be a build-up of natural oils. If this is the case, you can then wash them in hand-hot soapy water (washing up liquid works best), and allow them to dry naturally. You can also wipe over the drivers with an alcoholic wipe to remove the natural oils. Do not use anything abrasive when cleaning your Snugs as this may damage the silicone.

Snugs are custom fit to both your ears and the earphone driver, to ensure a secure fit on the driver and allow for all sensors to function, if applicable. As earphone drivers have unique designs and shapes, you are not able to use your Snugs with multiple different earphones. However, some earphones and IEMs share the same driver design; please contact us for more information on these models.

Yes, we are able to take your ear impressions at Snugs head office. Please contact us for availability and to make an appointment. We are based on Exmoor:

Windwhistle Farm, Treborough, Watchet, Exmoor. TA23 0QW

Email - info@snugs.com

Tel - 01984 604002

For True Wireless earphones, you will need to remove your Snugs to charge your earphones. We supply a case to keep your Snugs safe whilst doing so.

Snugs are custom-fitted to match the unique shape and size of your ears and as such our returns policy may differ from that commonly offered with non-custom fit products. We offer a 30-day remake policy, where we will adjust the size and remake your Snugs tips, so they fit better. In most cases, this works out great for our customers. However, if you’re still not satisfied, then we’ll be happy to offer you a refund or gift card

We keep your correct-fit ear files and will use these to make your replacement Snugs with the same fit.

Please note all orders prior to 2019, we may no longer have your design ear files. But don't worry, you can still order Snugs at replacement cost and we will use your original ear impression files to make you a new set.

We are not able to guarantee that your Snugs will be engraved with your name for your replacement set.

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