MotoMusic

We are able to include a filter in your SnugsMoto (Music) to allow some outside noise in whilst wearing your earphones. Some people prefer this to provide some spatial awareness. The attenuated filter ensures your ears are still protected against damaging wind and engine noise.

Please note, it is not always possible to fit a filter in the Snugs along with the earphone driver. If this is the case, we will inform you and refund you for this part of the order.

MotoMusic is supplied with either a Wired IEM with 3.5mm jack. Choice of controller with mic or no controller.

Benefits of this earphone include:
• Superb sound isolation from wind and road noise
• Micro-speaker technology fits directly into the ear canal to provide a flush fit. This ensures you can put your helmet on and take it off without issue
• 3-button controller with microphone (optional)
• IPX3 water-resist
• Single Balanced armature 20-12kHz frequency response
• The sound stage offers Crisp mid-tones, bright clear treble and solid comfortable bass (these are not heavy bass)
• Removeable design ensuring it is easy to replace the earphone if required

Supplied with Snugs 1 year manufacturer’s warranty.

OnePlug IEM is designed and built in the UK.

If you have ordered a product supplied with an earphone, it will come with a one-year warranty. If your earphone stops working in the first year, please contact us to make a warranty claim and we will replace the earphone. If the earphone stops working outside of the warranty period, we offer a repairs service. Please contact us for more information on this.

• 1 x Pair of custom fit tips for Moto earphone of choice
• Case to store your Snugs
• Comfort Balm to apply to your Snugs for easier fitting
• Fit Guarantee - if you are not happy with the fit of your Snugs, we will remake them within 30 days of receipt

MotoMusic is supplied a wired earphone, with a built-in microphone to take calls (without mic option available). They have been specially designed to allow the driver to be enclosed in the tip, so that they sit flush in your ear and can be worn comfortably under a motorcycle helmet, in fact any helmet that encase the ears.

SnugsMoto use the OnePlug IEM driver, UK designed and manufactured

Yes, we have made Snugs for a number of customers with cauliflower ear, including former Team GB Judo player Bobby Rich.

Cauliflower ear is a condition that occurs when the ear sustains a significant amount of blunt force trauma or repeated injury, typically in contact sports like wrestling, boxing, or rugby. The trauma causes bleeding between the ear's cartilage and its overlying skin, leading to a collection of blood (hematoma) or fluid in the space. Without proper treatment, the blood or fluid can harden and form scar tissue, resulting in the ear's characteristic swollen, misshapen appearance, resembling that of a cauliflower.

If you have cauliflower ear, then we will require a professional fit, using your physical ear impressions, in order to make your Snugs. This ensures the moulds will fit the exact contours of your ears for a secure fit. If you have any doubts, please contact us to discuss your needs.

Unfortunately our SnugsGo AI fit method is not suitable for people with cauliflower ear

Snugs are custom-fitted to match the unique shape and size of your ears and as such our returns policy may differ from that commonly offered with non-custom fit products.

We offer a 30-day remake policy, where we will adjust the size and remake your Snugs tips, so they fit better. In most cases, this works out great for our customers. However, if you’re still not satisfied, then we’ll be happy to offer you a refund or gift card.

Once we receive your ear impressions, our current production time is 15 to 20 working days.

If you have had Snugs made before, we will use your ear impressions on file and process your order straight away

Yes, you can order for someone else. Please select that the order is for someone else and write their name in the box. Alternatively, you can order them a gift card

We are able to change your order details, including colour choice and product, providing your Snugs are not in manufacturing (you will receive an email when your Snugs are being made). If you would like to amend you order once your Snugs are in manufacturing, this will incur a charge.

Snugs feature a unique venturi shaped attenuated filter embedded into the plug. This enables the wearer to clearly hear conversations while reducing harmful sounds. The filter allows air to constantly flow into the ear; this ventilation minimises the sound occlusion effect and avoids irritation within the ear canal. Foam plugs on the other hand do not ventilate the ear canal and conversational sounds are acoustically muffled and un-clear.

Foam earplugs can be a breeding ground for bacteria, thanks to the combination of moisture, warmth and dirt in the ear. Re-using dirty earplugs can lead to serious ear infections, meaning that it’s good practice to throw them away after a single use. Employees should always be reminded that they are single use only, even though this is written on the packaging for liability reasons.

Some people will wash their earplugs in soapy water, however this is no guarantee of removing the bacteria and can also lead to degradation of the material. If the plugs harden, or do not return to their original shape when squeezed, then they will no longer be effective at blocking out sounds and will need to be thrown away anyway.

So, the financial cost of foam plugs can soon add up, when used correctly as single-use consumables (akin to a syringe), and that’s before considering the environmental costs of using disposable plugs.

Regular users can have all the advantages of Snugs Custom Fit Earplugs, which can pay for themselves in a matter of months and present a clear environmentally friendly option.

Snugs are made from medical-grade silicone, are hypoallergenic, non-flammable and are recyclable. Of great importance is the fact the Snugs Earplugs are re-usable for years and years. Snugs can be wiped down between uses to keep them in tip-top condition.

If you use your Snugs regularly, there will likely be a build-up of natural oils. If this is the case, you can then wash them in hand-hot soapy water (washing up liquid works best), and allow them to dry naturally. You can also wipe over the drivers with an alcoholic wipe to remove the natural oils. Do not use anything abrasive or containing petroleum when cleaning your Snugs as this may damage the silicone. You can view full cleaning instructions here.

All Snugs are 3D printed and made from hypoallergenic medical-grade silicone which will sit comfortably in your ear

Attenuation in the context of hearing protection is the amount of decibel (dB) noise reduction a filter offers.

Noise Reduction Rating (NRR) is a unit of measurement used to determine the effectiveness of hearing protection devices to decrease (attenuate) sound exposure within a given working environment. Classified by their potential to reduce noise in decibels (dB), a term used to categorise the power or density of sound.

Hearing protectors must be tested and approved in the USA by the American National Standards (ANSI) and CE certified in Europe. Snugs GO Shield is rated at 26 dB NRR and is accredited to test to ANSI S3. 19-1974, ANSI S12.6-2016, ANSI S12.42-2010, EN352 parts 1-8 and AS/NZ S1270:2002 by the National Institute of Standards and Technology (NIST) National Voluntary Laboratory Accreditation Program (NVLAP).

The higher the NRR number in the USA (or SNR in Europe) associated with a hearing protector the greater the potential for noise reduction.

Exposure to loud noises can permanently damage your ears. The louder the noise, for greater lengths of time, the greater the risk of hearing damage.

1 in 8 people suffer from Tinnitus as a result of exposure to loud noise [Tinnitus Association].

Snugs custom fit earplugs provides the best acoustic seal and maximum sound blockage, thus allowing for longer, safer exposure time to loud noises. With a range of filters available, you can ensure you have ear protection best suited to your environment

When ordering from the EU, your order will be sent from the UK. Whilst it does not always occur, in the event that you are charged a customs fee, Snugs are not responsible for covering the charge.