If you have ordered a product supplied with an earphone, it will come with a one-year warranty; if your earphone stops working in the first year, please contact us to make a warranty claim and we will replace the earphone. If the earphone stops working outside of the warranty period, we offer a repairs service. Please contact us for more information on this.

Features the British One-Plug earphone IEM:
• Smaller, deeper fit means clearer sound reproduction.
• Superb sound isolation from wind and road noise
• Micro-speaker technology fits directly into the ear canal – flush fit
• 3-button controller with microphone
• Nanocoated wax and moisture guard
• IPX3 water-resist
• Single Balanced armature 20-12kHz frequency response
• The sound stage offers Crisp mid-tones, bright clear treble and solid comfortable bass (these are not heavy bass)
• 12mm long, 5mm diameter micro-speaker
• 3D printed acoustic speaker housing

Bluetooth Wireless version:
• Superflex foldable neckband fits any neck size or easy to store/wrap
• Battery: 13 hours music playback; 6 hours call time; 220 hours standby

• Charged via Micro USB (cable provided)

• Bluetooth 5.0 connectivity for instant connection.

• Supported Bluetooth profiles: A2DP AVRCP V1.5, HFP V1.6, HSP V1.2

Wired 3.5mm jack version: with or without 3-button controller & microphone available

Comes with Snugs 1 year manufacturer’s warranty

OnePlug IEM is designed and built in the UK

• 1 x pair of custom fit tips
• 1 x earphone (wired or BT Wireless)
• Comfort Balm
• Fit Guarantee – If you are not happy with the fit of your Snugs, we will remake them within 30 days of receipt

SnugsMoto is supplied with either a bluetooth wireless or wired earphone, with a built-in microphone to take calls (without mic option available) . They have been specially designed to allow the driver to be enclosed in the tip, so that they sit flush in your ear and can be worn comfortably under a motorcycle helmet, in fact any helmet that encase the ears.

The earphones are in-ear monitors (IEM’s) that offer exception sound quality with crisp mid-tones, bright treble and solid comfortable bass. The sound stage is enhanced with greater clarity and depth more inside your head. The real IEM experience which professional musicians seek.

Customers have commented that the sound is so clean that you can recognise the quality of recordings, hearing sounds and even tonal ranges for the first time. It is why professional musicians have been wearing In-ear monitors for years.

SnugsMoto use the OnePlug IEM driver, UK designed and manufacturer.

Exposure to loud noises can permanently damage your ears, including wind and engine noise.
The louder the noise, for greater lengths of time, the greater the risk of hearing damage.

1 in 8 people suffer from Tinnitus hearing damage [Tinnitus Association]

Snugs Custom-Fit Earplugs provides the best acoustic seal and maximum sound blockage, thus allowing for longer, safer exposure time to loud noises. Designed to sit flush in your ears, they fit comfortably under a motorcycle helmet.

All Snugs are made from medical-grade silicone which will sit comfortably in your ear

Snugs are custom-fitted to match the unique shape and size of your ears and as such our returns policy may differ from that commonly offered with non-custom fit products. We offer a 30-day remake policy, where we will adjust the size and remake your Snugs tips, so they fit better. In most cases, this works out great for our customers. However, if you’re still not satisfied, then we’ll be happy to offer you a refund or gift card

Yes, you can order SnugsPro for someone else but please note that you will need to order in their name. Alternatively, you can order them a gift card here

Yes, we are able to take your ear impressions at Snugs head office. Please contact us for availability and to make an appointment. We are based on Exmoor:

Windwhistle Farm, Treborough, Watchet, Exmoor. TA23 0QW

Email - info@snugs.com

Tel - 01984 604002

If you use your Snugs in the gym or onstage a lot, there will likely be a build-up of natural oils. If this is the case, you can then wash them in hand-hot soapy water (washing up liquid works best), and allow them to dry naturally. You can also wipe over the drivers with an alcoholic wipe to remove the natural oils. Do not use anything abrasive when cleaning your Snugs as this may damage the silicone.

We keep your correct-fit ear files and will use these to make your replacement Snugs with the same fit.

Please note all orders prior to 2019, we may no longer have your design ear files. But don't worry, you can still order Snugs at replacement cost and we will use your original ear impression files to make you a new set.

We are not able to guarantee that your Snugs will be engraved with your name for your replacement set.

If you are not happy with the fit of your Snugs e.g. you would like a tighter fit for instance, we are able to make adjustments and remake them for you. This is included as part of Snugs Fit Guarantee - just let us know within 30 days of receipt of your Snugs if you would like some changes to be made

We are able to change your order details, including colour choice and product, providing your Snugs are not in manufacturing (you will receive an order notification when your Snugs are being made).

If you would like to amend you order once your Snugs are in manufacturing, this will incur a charge of £30

Yes, SnugsMoto will protect your ears from wind noise. As they are made from your physical ear impressions, they will protect your ears up to 30db of noise; they will not block outside noise completely (important for health and safety purposes). The level of isolation you get from your SnugsMoto will be dependent on factors including the thickness of skull and depth of ear impression. See Blog on how you need to protect your ears with Snugs.

If you are looking to simply reduce wind noise without added audio capability please look at Snugs Shield Hearing Protection range.

We are able to include a filter in your SnugsMoto (Music) to allow some outside noise in whilst wearing your earphones. Some people prefer this to provide some spatial awareness. The attenuated filter ensures your ears are protected against damaging wind and engine noise.

Yes, we are able to make Snugs for customers based in the USA and Canada. The process is the same as the UK:

• Order the product you would like online
• Visit your local Audiologist to have your ear impressions taken
• Send them to our USA address where they will be processed and scanned to create your 3D ear files
• We will make your custom moulds and ship them to you in the USA or Canada

Once you have ordered and sent your ear impressions, we will store your 3D files which can be used to make multiple pairs of custom fit products. So you only need to get custom fit at the Audiologist once.