For professional comms when it matters most
Designed for comms
Professional custom fit
SnugsPro tips are custom-fitted using your physical ear impressions of each ear. To get this done, you need to visit an audiologist. It’s a quick, painless procedure where they inject a foam solution into your ear to make an exact mold. This ensures your Snugs fit perfectly. And you only need to do it once.
Please note: The audiologist will charge you separately for the impressions – this is not included in the price of your Snugs.
Order your SnugsPro (Comms)
Make an appointment
Send us your ear impressions
Frequently asked questions
I would like to make a change to my order. Is this possible?add
We are able to change your order details, including colour choice and product, providing your Snugs are not in manufacturing (you will receive an order notification when your Snugs are being made).
If you would like to amend you order once your Snugs are in manufacturing, this will incur a charge of £30
What is included with my order?add
- 1 x pair of custom fit tips
- Ballistic Case
- Comfort Balm
- Fit Guarantee – If you are not happy with the fit of your Snugs, we will remake them within 30 days of receipt
How do I clean my Snugs?add
If you use your Snugs in the gym or onstage a lot, there will likely be a build-up of natural oils. If this is the case, you can then wash them in hand-hot soapy water (washing up liquid works best), and allow them to dry naturally. You can also wipe over the drivers with an alcoholic wipe to remove the natural oils. Do not use anything abrasive when cleaning your Snugs as this may damage the silicone.
What are Snugs made from?add
All Snugs are made from medical-grade silicone which will sit comfortably in your ear
Can I order Snugs for someone else?add
Yes, you can order SnugsPro for someone else but please note that you will need to order in their name. Alternatively, you can order them a gift card here
Can I return my Snugs if they do not fit?add
Snugs tips are custom-fitted to match the unique shape and size of your ears and as such our returns policy may differ from that commonly offered with non-custom fit products. We offer a 30-day remake policy, where we will adjust the size and remake your Snugs tips, so they fit better. In most cases, this works out great for our customers. However, if you’re still not satisfied, then we’ll be happy to offer you a refund or gift card.
I live in the USA/Canada. Can I order Snugs?add
Yes, we are able to make Snugs for customers based in the USA and Canada. The process is the same as the UK:
- Order the product you would like online
- Visit your local Audiologist to have your ear impressions taken
- Send them to our USA address where they will be processed and scanned to create your 3D ear files
- We will make your custom moulds and ship them to you in the USA or Canada
Once you have ordered and sent your ear impressions, we will store your 3D files which can be used to make multiple pairs of custom fit products. So you only need to get custom fit at the Audiologist once.
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